SUPPORTIVE HOUSING MANAGER
Department: Property Management
Supervised By: Assistant Director of Housing
Supervises: Live In staff
Work Location: Boston, MA
Work Hours: Full time and Part time positions available, typically Monday-Friday 9:00am-5:00pm
Duties/Responsibilities (including, but not limited to)
• Coordinate unit turnovers and transfers with maintenance staff
• Show vacant units
• Interview applicants for housing and assist them with necessary paperwork
• Complete verification inquiries on resident applications and recertifications
• Collaborate with the Director of Marketing & Outreach regarding vacant unit showings
• Maintain confidentiality of tenant/prospective tenant information
• Collect rent payments and submit rent delinquencies notices
• Communicate with residents concerning legal, financial or behavioral issues
• Work with CLT case managers to create service plans for residents at risk of losing their housing
• Attend housing court mediation and hearings as appropriate
• Prepare work orders and track completion status and obtain resident sign-offs
• Inspect buildings, grounds, units and maintain inspection calendar
• Coordinate capital repairs and ongoing maintenance with maintenance staff
• Assist in preparation and monitoring of budgets in collaboration with the Director of Housing
• Maintain all resident and financial records for the property
• Monitor building for cleanliness and general maintenance
• Attend department and agency meetings as required
• Respond to emergencies; 24/7 availability by cell phone
• Other duties as may be assigned from time to time by Supervisor
Required Experience/Skills
• Bilingual in Spanish & English (both spoken and written)
• At least two (2) years of experience in property management, supportive housing, or related field
• Prior experience working with chronically homeless, diagnosed with HIV/AIDS or Hepatitis C, drug and alcohol addiction or living with mental illness
• Ability to work comfortably with people of varying racial/ethnic backgrounds, sexual orientations, language and socio-economic backgrounds
• Ability to work well independently as well as with a team, including social services, maintenance, finance, as well as outside service providers, government agencies and community groups
• Basic knowledge of Microsoft Office Software and Windows Preferred Experience/Skills
• Lived experience of homelessness, substance use, or other challenges affecting our supportive housing residents
ABOUT COMMONWEALTH LAND TRUST
Established in 1985, Commonwealth Land Trust (CLT) is a 501(c)3 nonprofit that is dedicated to preserving neighborhoods and preventing homelessness. CLT owns and manages over 425 units of affordable housing and provides on-site case management services to some of Massachusetts’ most vulnerable residents. Linking housing and care, CLT works to rebuild lives and communities. We promote from within.
We are an Equal Opportunity Employer Commonwealth Land Trust does not discriminate on any basis prohibited by law including, but not limited to, race, color, creed, age, physical or mental ability, ethnicity, religion, national origin, ancestry, sexual orientation, gender identity, gender expression, genetic information, sex, marital status, familial status, pregnancy, receipt of public assistance, handicap, disability, military obligations, military service or status as a U.S. veteran.
Se habla Espanol
Job Type: Full-time Pay: $67,000.00 – $72,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance
Schedule: • Day shift • Holidays • Monday to Friday • On call • Weekend availability
People with a criminal record are encouraged to apply
Experience: • Property management: 2 years (Required)
Work Location: One location
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