Download: CLT-position-announcement-Director-of-Supportive-Housing

Commonwealth Land Trust Inc.

Position Announcement

Director of Supportive Housing

DEPARTMENT: Administration

REPORTS TO: President & CEO

SUPERVISES: Leasing & Compliance Manager, Supportive Housing Managers


COMPENSATION: $90,000 – $110,000 DOE with generous benefits


LOCATION: Main Office with off-site travel



  • Oversee Supportive Housing Management department and provide supervisory support to Supportive Housing Team
  • Identifies training needs for supervisees and recommends education opportunities
  • Oversee third party property management firms (CGM/The Mackin Group & Roxbury Corners/WinnResidential)
  • Oversee and supervise Leasing & Compliance Management, including proper assemblage and maintenance of tenant files and annual LIHTC recertifications
  • Oversight of demographic data collection, analysis and reporting (e.g., HMIS)
  • Monitor/advise as regards resident accounts receivable, lease violations, vacancy rates, expense overruns, budgeting
  • Ensure compliance with HUD guidelines, the Americans with Disabilities Act, and state and federal fair housing regulations
  • Ensure compliance and quality as to lender and government requirements, annual inspections and audits
  • Interdepartmental meetings & events – ensuring strong interdepartmental communication and relationships through deliberate, regular meetings, in-service trainings and recreational group outings.
  • Developing and encouraging cohesive company culture – everything from devising a comprehensive new staff orientation program and current staff mission and policies reorientation to office design and décor
  • Human resources – research and recommend programs for the benefit of staff and act as an in-house resource for staff with regard to benefits provided.
  • Manage employee recognition and team building program – quarterly all-staff events/get-togethers; service recognition; birthdays
  • Oversee employee benefit plans, with particular emphasis on helping the Board develop a cost-effective and consistent, agency-wide benefits package and vacation policy
  • Advertising design, postings and renewals for employment and housing
  • Communications/social media: website and Facebook site updating and maintenance, updating of brochures & marketing materials
  • Agency policies & procedures development & enforcement
  • Coordinate program operation and quality assurance in collaboration with Senior Team (Clinical Program Director, Maintenance Director, Director of Marketing & Outreach, and Controller)
  • Identifies and develops relationships with potential donors for benefit of agency; oversees annual donor recognition and thanks program
  • Manage agency requests for proposals (RFPs) for agency and housing program services: answering service, phones, cellular, IT, temporary staffing, etc.
  • Perform criminal background checks on applicants for housing, employment, and volunteer positions
  • Research and develop organizational policies
  • Oversee annual staff satisfaction and needs survey
  • Attends unit, department and agency meetings as required



  • Master’s degree preferred and minimum experience of five or more years in affordable housing or nonprofit management
  • Strong organizational, math and communication skills
  • Strong time management skills and the ability to plan and oversee compliance with regulatory requirements
  • Strong work ethic, detail-oriented mindset, ability to work as a team player and effectively multitask
  • Advanced knowledge of Microsoft Office Software (Excel, in particular) and Windows and comfort learning new software and tracking systems
  • Ability to work comfortably with people of varying racial/ethnic backgrounds, sexual orientations, language and socio-economic differences
  • Valid driver’s license in good standing and willingness to travel within the 495 beltway