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Bilingual Supportive Housing Manager

Commonwealth Land Trust (CLT) provides permanent supportive housing and case management services in Boston and Lawrence. We are looking to hire a Bilingual Supportive Housing Manager for our Boston properties. This position will report to the CLT Assistant Director of Housing, and will coordinate with maintenance, case management and live-in staff to help deliver CLT’s mission of preserving neighborhoods and preventing homelessness.


Duties/Responsibilities (including, but not limited to)


  • Coordinate unit turnovers and transfers with maintenance staff
  • Show vacant units
  • Interview applicants for housing and assist them with necessary paperwork
  • Complete verification inquiries on resident applications and recertifications
  • Collaborate with the Director of Marketing & Outreach regarding vacant unit showings
  • Maintain confidentiality of tenant/prospective tenant information
  • Collect rent payments and submit rent delinquencies notices
  • Communicate with residents concerning legal, financial or behavioral issues
  • Work with CLT case managers to create service plans for residents at risk of losing their housing
  • Attend housing court mediation and hearings as appropriate
  • Prepare work orders and track completion status and obtain resident sign-offs
  • Inspect buildings, grounds, units and maintain inspection calendar
  • Coordinate capital repairs and ongoing maintenance with maintenance staff
  • Assist in preparation and monitoring of budgets in collaboration with the Director of Housing
  • Maintain all resident and financial records for the property
  • Monitor building for cleanliness and general maintenance
  • Attend department and agency meetings as required
  • Respond to emergencies; 24/7 availability by cell phone
  • Other duties as may be assigned from time to time by Supervisor




  • 2 years Property management
  • Ability to work comfortably with people of varying racial/ethnic backgrounds, sexual orientations, language and socio-economic backgrounds
  • Prior experience working with chronically homeless, diagnosed with HIV/AIDS or Hepatitis C, drug and alcohol addiction or living with mental illness
  • Ability to work well independently as well as with a team, including social services, maintenance, finance, as well as outside service providers, government agencies and community groups
  • Basic knowledge of Microsoft Office Software and Windows
  • Bilingual Spanish & English (spoken & written) required


Apply on Indeed here